Frequently Asked Questions
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Orders are processed within 1–3 working days. UK orders typically arrive within 5–10 working days. International delivery times vary by destination, usually takes 7–15 working days.
You’ll receive tracking details as soon as your order ships.
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Yes, we ship to the UK and selected international destinations. Available shipping locations can be selected at checkout. For delivery times, please see our shipping policy.
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If your item arrives faulty, damaged or incorrect, please contact us within 30 days of delivery and we’ll arrange a refund or replacement in line with our returns policy.
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Change-of-mind returns are accepted provided items are unused and in their original condition. Return shipping costs are the responsibility of the customer. Please see our returns policy for full details.
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Yes - our checkout is fully secure and encrypted. If you need help before or after ordering, our UK-based support team is available via our contact page.







